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Roller shutter repairs in Grays

Need roller shutter repairs in Grays? Describe the problem, send a photo if you can, and we will confirm the price before an engineer visits.

Expect roller shutter repairs in Grays to start from £90 ex VAT (£108 inc VAT). The price is agreed with you before the engineer starts work.

  • RM17 and nearby
  • Essex
  • England
Book a visitCall 0800 088 6248

Book a visit

Tell us what the shutter is doing. We confirm the price before an engineer visits.

Enter a UK postcode, such as B43 5DG.

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We use your details to reply and to arrange your survey and job, including sharing them with the engineers who work for us. See our privacy notice.

Roller shutter repairs in Grays: the essentials

After a repair, powered shutters are checked so the safety devices and limits work correctly. A curtain that has jumped out of its guides is one of the most common faults, often after a knock or strong wind.

Grinding or squealing usually points to dry or damaged guides, bearings or end plates. Broken or weak springs make manual shutters heavy or impossible to lift, and are replaced or re-tensioned.

What's included

  • Safety checks after every repair
  • Spring re-tensioning and replacement
  • Damaged lath replacement
  • Key switch, remote and receiver repairs
  • Bottom rail and lock repairs
  • Guide, bearing and end plate repairs
A shutter engineer on a stepladder working on the barrel of a commercial roller shutter

Guide prices in Grays

Roller shutter repairs guide prices
OptionEx VATInc VAT
Tube motor replacement£345 to £695£414 to £834
Key switch, control box or remote£120 to £345£144 to £414
Replace damaged laths£145 to £595£174 to £714
Spring or barrel work£195 to £445£234 to £534
Curtain refitted into its guides£120 to £280£144 to £336
Service and adjust, single shutter£90 to £180£108 to £216

Your fixed price is agreed before any parts are fitted. Try the quote tool.

Covering Grays and nearby

Grays sits in Essex, roughly 17 miles from Southend-on-Sea. Whether the job is in the RM17 district or nearby South Ockendon, Gravesend and Dartford, the survey and quote work the same way.

Rules in England

Safety of powered shutters

Powered doors and shutters are treated as machinery. The installer commissions them with a risk assessment, safety devices where the risk calls for them and force checks to BS EN 12453, then hands over a declaration of conformity and maintenance instructions. In workplaces, the employer or whoever controls the premises must keep doors maintained and safe for staff and visitors.

How it works

  1. Describe the fault

    Tell us what the shutter is doing, the make if you know it, and send a photo or video.

  2. Engineer visit

    An engineer inspects the shutter, finds the cause and makes it safe.

  3. Fixed repair price

    You get the repair price before parts are fitted; simple fixes are often done on the first visit.

  4. Tested and reported

    Limits and safety devices are checked, and you get a note of what was done.

Your questions answered

Do you cover Grays?

Yes. Send the postcode and we will arrange a survey in Grays. We also cover nearby South Ockendon, Gravesend and Dartford.

Why does my electric shutter stop halfway?

Common causes are incorrect limit settings, an obstruction, a safety edge fault or a motor overheating. An engineer can diagnose it on site.

My shutter is stuck half open. What should I do?

Stop using it and do not force it, as a jammed curtain or failing spring can drop suddenly. Keep people clear and book a repair.

How much does a shutter repair cost?

A service and adjustment is typically £90 to £180 + VAT, and a replacement tube motor £345 to £695 + VAT. We confirm a fixed price before starting once the fault is known.

Is the survey free?

Yes, for new shutters, grilles and doors: the survey and written quote are free and there is no obligation to go ahead. Repair and servicing visits are charged, and we tell you the price before we visit.

Can I get a quote from photos?

Photos and approximate sizes let us give you a guide price quickly. A survey is still needed before a shutter is made, because it is built to exact measurements.

More shutter services near you

See everything we do in Grays, across Essex, or read about roller shutter repairs.

Get a fixed price in Grays

Free survey, made-to-measure shutters and a written quote before any work starts.

Get a guide priceCall 0800 088 6248