Shutter servicing & maintenance
Planned servicing that keeps shutters safe, reliable and in line with workplace duties.
Roller shutter servicing is a planned visit to inspect, clean, lubricate, adjust and safety-test a shutter before it fails. For powered doors in workplaces it is part of keeping equipment safe and maintained, and it is usually done once or twice a year depending on use.
- Install, repair & upgrade
- From £90 + VAT
- UK-wide
Book a visit
Tell us what the shutter is doing. We confirm the price before an engineer visits.
How shutter servicing & maintenance works
A service covers the curtain, guides, barrel, springs, motor, limits, controls, locks and safety devices. Workplace regulations require the employer or person in control of the premises to keep doors and gates, including powered shutters, maintained in efficient working order. Safety edges and photocells are tested so the shutter stops and reverses as it should. Busy commercial and industrial doors usually need servicing more often than a shop shutter used twice a day.
A service record helps show insurers and inspectors that the shutter is looked after. Small issues like worn bearings or loose fixings are cheaper to fix early than after a breakdown. Multi-site and multi-shutter contracts can be scheduled together so every door is covered.
Each visit ends with a written report listing what was checked and anything that needs attention. Servicing can extend the life of motors and springs by keeping the curtain running freely. Fire shutters need their own drop testing and servicing, which we cover separately.
Options we can specify
- Full mechanical inspection
- Cleaning and lubrication of guides and bearings
- Spring tension and balance checks
- Motor, limit and control checks
- Safety edge and photocell testing
- Fixing and bracket checks
- Written report after every visit
- Multi-shutter and multi-site contracts
Typical specification
| Visit | Inspect, clean, lubricate, adjust and safety-test |
|---|---|
| Frequency | Typically once or twice a year; more for heavy-use doors |
| Records | Written service report after each visit |
| Scope | Domestic, shop and industrial shutters and grilles |
| Contracts | Planned maintenance across one or many sites |
How much does shutter servicing & maintenance cost?
Most shutter servicing & maintenance jobs cost £90 to £180 ex VAT (£108 to £216 inc VAT), depending on the fault, the parts needed and access. We confirm a fixed price before starting once the cause is known.
| Option | Ex VAT | Inc VAT |
|---|---|---|
| Planned maintenance contract | After survey | After survey |
| Multi-shutter site, per shutter | £70 to £140 | £84 to £168 |
| Single shutter service | £90 to £180 | £108 to £216 |
Guide prices assume normal access and standard parts. Your price is agreed before any parts are fitted.
Work out your own guide price
Enter the width and height, choose the operation and lath type, and the quote tool draws your shutter to scale with a price range.
Rules that apply
What the law and planning system expect, by nation. We check these at survey.
Safety of powered shutters
Powered doors and shutters are treated as machinery. The installer commissions them with a risk assessment, safety devices where the risk calls for them and force checks to BS EN 12453, then hands over a declaration of conformity and maintenance instructions. In workplaces, the employer or whoever controls the premises must keep doors maintained and safe for staff and visitors.
What happens next
Describe the fault
Tell us what the shutter is doing, the make if you know it, and send a photo or video.
Engineer visit
An engineer inspects the shutter, finds the cause and makes it safe.
Fixed repair price
You get the repair price before parts are fitted; simple fixes are often done on the first visit.
Tested and reported
Limits and safety devices are checked, and you get a note of what was done.
Shutter servicing & maintenance: common questions
How often should a roller shutter be serviced?
Most shop shutters benefit from a yearly service, and busy commercial or industrial doors usually need two or more visits a year. The manufacturer's instructions and your risk assessment set the frequency.
Is servicing a legal requirement?
In workplaces, the employer or person in control of the premises must keep powered doors maintained in efficient working order and safe for staff and the public. Regular servicing with a record is the practical way to show that.
What is checked on a service?
The curtain, guides, barrel, springs, motor, limits, controls, locks and safety devices, followed by a written report.
Can you service shutters across several sites?
Yes, we can schedule planned maintenance across multiple sites with one report format.
Is the survey free?
Yes, for new shutters, grilles and doors: the survey and written quote are free and there is no obligation to go ahead. Repair and servicing visits are charged, and we tell you the price before we visit.
Are your prices fixed?
Yes. After the survey you get a written price for the agreed specification, confirmed before anything is ordered or any work starts. If you change the specification, or a hidden problem such as a weak lintel is found during fitting, we price it and agree it with you before carrying on.
Related services
Fire shutter servicing & drop tests
Drop testing and servicing that keeps fire shutters working as part of your fire precautions.
Roller shutter repairs
Repairs to stuck, noisy, damaged and broken shutters of any make.
Shutter motor replacement
Replacement tube and industrial motors, controls, key switches and remotes.
Industrial roller shutter doors
Warehouse, loading bay and factory doors in steel or insulated laths, built for heavy use.
Who uses shutter servicing & maintenance
Shutter servicing & maintenance near you
Choose your county or area for local details and towns we cover.
England
- Bedfordshire
- Berkshire
- Bristol
- Buckinghamshire
- Cambridgeshire
- Cheshire
- Cornwall
- Cumbria
- Derbyshire
- Devon
- Dorset
- County Durham
- East Riding of Yorkshire
- East Sussex
- Essex
- Gloucestershire
- Greater London
- Greater Manchester
- Hampshire
- Herefordshire
- Hertfordshire
- Isle of Wight
- Kent
- Lancashire
- Leicestershire
- Lincolnshire
- Merseyside
- Norfolk
- North Yorkshire
- Northamptonshire
- Northumberland
- Nottinghamshire
- Oxfordshire
- Rutland
- Shropshire
- Somerset
- South Yorkshire
- Staffordshire
- Suffolk
- Surrey
- Tyne and Wear
- Warwickshire
- West Midlands
- West Sussex
- West Yorkshire
- Wiltshire
- Worcestershire
Scotland
Ready for a fixed price?
Free survey, made-to-measure shutters and a written quote before any work starts.