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Roller shutter repairs

Repairs to stuck, noisy, damaged and broken shutters of any make.

Roller shutter repairs fix shutters that are stuck, jammed, noisy, damaged or will not open or close. Common faults are a curtain out of its guides, a broken spring, a failed motor or control, or damaged laths, and most can be repaired without replacing the whole shutter.

  • Install, repair & upgrade
  • From £90 + VAT
  • UK-wide
Get a guide priceCall 0800 088 6248

Book a visit

Tell us what the shutter is doing. We confirm the price before an engineer visits.

Enter a UK postcode, such as B43 5DG.

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We use your details to reply and to arrange your survey and job, including sharing them with the engineers who work for us. See our privacy notice.

How roller shutter repairs work

A curtain that has jumped out of its guides is one of the most common faults, often after a knock or strong wind. Broken or weak springs make manual shutters heavy or impossible to lift, and are replaced or re-tensioned. Motor faults can be a failed motor, a tripped limit setting, a faulty key switch or a power issue, which is diagnosed on site. Damaged laths can usually be cut out and replaced individually rather than replacing the whole curtain.

Grinding or squealing usually points to dry or damaged guides, bearings or end plates. A shutter that drops or creeps when stopped needs urgent attention, as the brake or spring may be failing. We repair most makes and types, from small window shutters to industrial doors.

After a repair, powered shutters are checked so the safety devices and limits work correctly. Repeated faults are often caused by misaligned guides or an undersized motor, which we flag on the visit. If repair is not economical, we give you a price for a replacement curtain or shutter so you can compare.

Options we can specify

  • Curtains refitted into guides
  • Spring re-tensioning and replacement
  • Motor, limit and control faults
  • Damaged lath replacement
  • Key switch, remote and receiver repairs
  • Guide, bearing and end plate repairs
  • Bottom rail and lock repairs
  • Safety checks after every repair

Typical specification

Roller shutter repairs specification
FaultsOff-guide curtains, springs, motors, controls, laths, locks, bearings
MakesMost makes of domestic, shop and industrial shutters
ChecksLimits and safety devices tested after powered repairs
PricingFixed price confirmed before work, where parts are known
AlternativesReplacement curtain or shutter priced if repair is uneconomic

How much do roller shutter repairs cost?

Most roller shutter repairs jobs cost £90 to £695 ex VAT (£108 to £834 inc VAT), depending on the fault, the parts needed and access. We confirm a fixed price before starting once the cause is known.

Roller shutter repairs guide prices
OptionEx VATInc VAT
Tube motor replacement£345 to £695£414 to £834
Key switch, control box or remote£120 to £345£144 to £414
Replace damaged laths£145 to £595£174 to £714
Spring or barrel work£195 to £445£234 to £534
Curtain refitted into its guides£120 to £280£144 to £336
Service and adjust, single shutter£90 to £180£108 to £216

Guide prices assume normal access and standard parts. Your price is agreed before any parts are fitted.

Work out your own guide price

Enter the width and height, choose the operation and lath type, and the quote tool draws your shutter to scale with a price range.

Open the quote tool

Rules that apply

What the law and planning system expect, by nation. We check these at survey.

Safety of powered shutters

Powered doors and shutters are treated as machinery. The installer commissions them with a risk assessment, safety devices where the risk calls for them and force checks to BS EN 12453, then hands over a declaration of conformity and maintenance instructions. In workplaces, the employer or whoever controls the premises must keep doors maintained and safe for staff and visitors.

Electrical work

England

Electric shutters are wired to BS 7671, the IET Wiring Regulations. In homes in England, new circuits are notifiable under Part P of the Building Regulations, so the work is done by a registered electrician who can self-certify it, or notified to building control.

Wales

Electric shutters are wired to BS 7671, the IET Wiring Regulations. In homes in Wales, new circuits are notifiable under Part P of the Building Regulations as applied in Wales, so the work is self-certified by a registered electrician or notified to building control.

Scotland

Electric shutters are wired to BS 7671, the IET Wiring Regulations. In Scotland electrical work in buildings must also meet the Scottish building standards, and is carried out and certified by a qualified electrician.

Northern Ireland

Electric shutters are wired to BS 7671, the IET Wiring Regulations, by a qualified electrician. Northern Ireland has its own building regulations, and any building control requirement for the work is confirmed with your council.

What happens next

  1. Describe the fault

    Tell us what the shutter is doing, the make if you know it, and send a photo or video.

  2. Engineer visit

    An engineer inspects the shutter, finds the cause and makes it safe.

  3. Fixed repair price

    You get the repair price before parts are fitted; simple fixes are often done on the first visit.

  4. Tested and reported

    Limits and safety devices are checked, and you get a note of what was done.

Roller shutter repairs: common questions

My shutter is stuck half open. What should I do?

Stop using it and do not force it, as a jammed curtain or failing spring can drop suddenly. Keep people clear and book a repair.

Can you repair a shutter you did not fit?

Yes. We repair most makes and types of roller shutter, grille and industrial door.

Is it worth repairing an old shutter?

Often, yes. Motors, springs and laths can be replaced individually. If the curtain or box is badly worn, we will price a replacement so you can compare.

Why does my electric shutter stop halfway?

Common causes are incorrect limit settings, an obstruction, a safety edge fault or a motor overheating. An engineer can diagnose it on site.

How much does a shutter repair cost?

A service and adjustment is typically £90 to £180 + VAT, and a replacement tube motor £345 to £695 + VAT. We confirm a fixed price before starting once the fault is known.

Is the survey free?

Yes, for new shutters, grilles and doors: the survey and written quote are free and there is no obligation to go ahead. Repair and servicing visits are charged, and we tell you the price before we visit.

Are your prices fixed?

Yes. After the survey you get a written price for the agreed specification, confirmed before anything is ordered or any work starts. If you change the specification, or a hidden problem such as a weak lintel is found during fitting, we price it and agree it with you before carrying on.

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Who uses roller shutter repairs

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Roller shutter repairs near you

Choose your county or area for local details and towns we cover.

England

Wales

Scotland

Northern Ireland

Ready for a fixed price?

Free survey, made-to-measure shutters and a written quote before any work starts.

Get a guide priceCall 0800 088 6248